TechnicalApr 2026
Lucy Is Now Available to All Customers: Here is What She Actually Solves
Lucy is now available to all Open Systems customers. Discover how AI-powered support helps resolve real operational issues faster , from firewall analysis to ticket escalation.
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TechnicalFeb 2026
Meet Lucy: How AI-Powered Self-Service Enables Operational Simplicity and a Seamless Support Experience
Modern network and security services are expected to be fast, intuitive, and always available. Yet when something goes wrong, customers often encounter fragmented workflows, unclear next steps, and unnecessary friction when dealing with the operation team.
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